Payment for Andina World articles can be made using Paypal, Visa, Mastercard, American Express, ideal when checking out your Pampa shop shopping cart.

Online purchases of Andina World articles that are over 75,00 euros receive free delivery. For product purchases under 75,00 euros, delivery rates will be calculated at time of checkout.

For in stock scarfs, ponchos, blankets, gloves, beanies, sweaters, cardigans and accessories, customers should receive their purchases within 3-5 business days of transaction of payment, unless specified otherwise.

For sure, after we have taken your order to the post office, you will receive a track and trace e-mail. In the track and trace email you will find all the information on when you can expect your order.

It is possible that the order confirmation has ended up in your spam folder. if you still have not yet received it, please contact us at hello@andinaworld.com

We understand that sometimes a change is needed, thus we are committed to providing you the best online purchase experience for you. Returns and refunds are available for 10 days after receiving your order. Please remember to be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and original tags included. Please keep in mind that refunds and returns do not include shipping fees and the cost of returning your order is at your expense. To start the return process, please send an email to hello@andinaworld.com with your request.